Privacy Policy

Who we are

StemGraph is operated by Cable Water Pty Ltd (ABN 89 695 763 538, ACN 695 763 538). In this policy, "we", "us", and "our" refer to Cable Water Pty Ltd.

What personal information we collect

We may collect the following information when you create an account or use our service:

• Name and email address
• Account credentials
• Usage data such as learning progress and session activity
• Device and browser information collected automatically via server logs

How we use your information

We use your personal information to:

• Provide, maintain, and improve our service
• Personalise your learning experience
• Communicate with you about your account or our service
• Comply with legal obligations

Disclosure of personal information

We do not sell your personal information. We may share information with third-party service providers who assist us in operating our platform (e.g. hosting, analytics), subject to confidentiality obligations. We may also disclose information where required by Australian law.

Data storage and security

Your data may be stored on servers located outside of Australia. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Your rights

Under the APPs, you have the right to access and request correction of your personal information. To make a request, contact us at the email below.

Cookies

We use essential cookies to keep you logged in and to remember your preferences. We do not use third-party advertising cookies.

Changes to this policy

We may update this policy from time to time. We will notify you of material changes by posting a notice on our website.

Contact

If you have questions or complaints about how we handle your personal information, please email us at privacy@stem-graph.com.